These are the individual behavioral and culture change outcomes we work to achieve;


  1. Active community participation in governance and policy making.
  2. Rigorous debate and evidence based decision making in all areas.
  3. Ability to identify challenges and dynamic problem-solving.
  4. Collaboration on efficient solutions to local and industry challenges.
  5. Value based thinking and expectation of consistent good quality from all providers.
  6. The demand for implementation planning as a mandatory policy tool.
  7. Effective communication and a holistic approach to service delivery.
  8. Uptake of improvement models, standards and benchmarks.
  9. A mindset of evaluation and continuous improvement.